On your Initial Purchase

Money Back Guarantee. Building a trusting relationship with our clients is of the utmost importance to us; we want you to be as confident in our products as we are. We understand that in the skincare world, there are hundreds of products on the market making big promises without following through. It is easy to become discouraged and mistrustful, especially if you have been repeatedly disappointed.

For this reason, we offer a completely unconditional, 180 day money-back guarantee on your initial purchase of a complete METRIN Skincare System for Women (165 ml/5.5 fl.oz)/ METRIN Skincare System for Men (165 ml/5.5 fl.oz).

If you decide to try the METRIN program, you can- and should- take up to 6 months to decide how you feel about it. If you feel it isn’t working for you, we will fully refund the purchase price of the product- even if you use every last drop.

*The customer is responsible for return shipping costs.

On All Other Purchases

All Metrin products can be returned within 30 days from the date of purchase for a full product refund (less shipping). To obtain 30 Day Return Instructions, customers must contact Skinglow either by email at  skinglow@ausmetrin.com.au or, or call 0484 069 532. All the steps provided in the 30 Day Return Instructions must be followed in order to complete a successful refund.

*The customer is responsible for return shipping costs.